How to collect your train ticket?
On you Air Austral air ticket, the connection with the train route is included.
For the train ticket, please go to the Tgvair counter in the SNCF train station, at least 20 minutes prior ti schedule of departure
Travel documents
- Your e-ticket : print two copies
- one for the SNCF agent,
- you keep the other one on hand during your journey.
- Id document : passport, id card
You take the train to your departure airport
- We invite you to go to the TgvAir counter in the SNCF train station with the travel documents, see above.
You receive your train ticket upon presentation of your Air Austral air ticket. - At your arrival at the airport of departure, just go to Air Austral check-in desks.
Yout take the train from your arrival airport
- At your arrival, you must take your luggage and go to the rail station : CDG 2C,
- Then, just go to the TgvAir counter in the SNCF train station with the travel documents, see above.
You receive your train ticket upon presentation of your Air Austral air ticket
You missed the train or you would like to go directly to the airport?
You travel by train then by air :
It is compulsory to go the train station of departure, at the tgvair desk, to validate your electronic ticket.
Otherwise, Air Austral reserves the right to cancel your tickets for you entire flight, without refund.
You travel by air then by train :
Due to a flight delay you missed the train : it is compulsory to produce your electronic tickets at the tgvair desk in the SNCF rail station. Another seat in the next available train, will be offered.