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ROUTE
Saint-Denis
Paris CDG
FLIGHT NUMBER
AIRPORT
Saint-Denis

For flights departing in more than 48hours, please consult our Air Austral Schedules

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Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

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Consult your travel data, change dates of flights, personal data, seats...
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Mon compte Capricorne

Booking

Booking on line : all advantages

Simple, quick and secured.

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Baggage allowance : 25 kg per passenger
Your Air Austral online agency

Quick, simple and easy : our best fares in real time 24 hours a day, 365 days a year.

Our fares and availabilities vary in real time.

On www.air-austral.com, make yourself confortable, just the way you like it : book your flight wherever and whenever you want. However, if you are really interested by a fare, we recommend that you book as soon as possible.

Since the first step of booking process, our engin will display the lowest rates in real time within 3 days around given dates : consult availabilities

Time-frame for booking

You can book from 72 hours until 360 days prior to the day of flight departure.

Booking "à la carte" : one way, round trip, multi-city, stopover

On www.air-austral.com, you can book :

Prepare your flight with Air Austral
  • Consult formalities about your country of destination
  • Print your e-ticket and show it to our Air Austral agents during check-in...Keep it carefully with you during your journey
  • Maybe you're travelling with your infant and/or your child.
  • Are your aware of all restrictions regarding luggage?

Here are some other tips : your flight with Air Austral step by step

Special offers : enjoy our low fare calendars

On www.air-austral.com, you can easily consult our special offers.

We indicate dates with availability within the time-frame of the fare rules (minimum and maximum length of stay). Thus, you can quickly know when you can fly at the best rate.

Payment solutions

Payment modes

You can choose between two modes of payment :

On-line payment

The best solution to quickly benefit from the desired fare and confirm your booking. Our partner, Ogone, is recognized as a leader in secured payment solutions. More about secured on-line payment

Payment by phone

You can contact our call-center agents within the 48 hours following your booking to pay :


0.15 €/min inclusive of tax

Pre-select your seat and special meal

Pre-select your seat

This service is available for all passengers, whatever the cabin, and free.

When booking on www.air-austral.com, just click on : " additional options - Make requests for seats and meals at the next step. "

Important

  • Seats situated near exit issues can be assigned, only at airport.
  • Pre-selected seats are not guaranteed if the passenger does not check in before the time limit mentioned on his ticket.
  • Air Austral reserves the right to modify the pre-selection of the passenger for any operational reason : balance of aircraft, change of aircraft,...

Pre-selection of special meal

For healthy or religious purpose, you can request a special meal. This service is offered only on our long-haul flights :

  • child
  • infant
  • low salt food
  • muslim meal
  • sea food meal
  • vegetarian meal (without meat, poultry, fish and dairy products)
  • vegetarian meal (lacto-ovo)

We invite you to confirm your special meal request, at least, 48 hours prior to the scheduled date of departure of your flight. Please contact our call center team :


0.15 cts eur/min inclusive of tax

Your e-ticket : simple and quick

All Air Austral routes are eligible to e-ticket.

You bought your ticket on www.air-austral.com and you paid on line : welcome aboard. Within few minutes, you will receive your e-ticket by email.

We recommend that you print it. Then, let's go to the airport : dont' forget your identity document too.

Online check-in

Online check-in is available 24 hours prior to your flight's scheduled departure time and closes 60 minutes prior to scheduled departure for all passengers.

Check-in online now

Capricorn program : thank you for your loyalty

Discover our Capricorne program and join now online. It's free.

Then, you will be given a Capricorne card number, with 10 figures (777XXXXXXX). Indicate this data during the booking process on www.air-austral.com. Thus, you will earn "trip points" since your first flight with Air Austral.

You would like to redeem your points, for yourself or the person of your choice :

On www.air-austral.com, you can also :

Help and contacts

My booking

On www.air-austral.com, check easily your trip and booking.

For any request about your booking, click here

You can also contact our Air Austral agents : 0825 013 012 (0.15 €/min inclusive of tax)

Customer service point

We believe that our after-sale support is just as important as the performance of our services.

Problems encountered on www.air-austral.com : help us serve you better

You noted a technical problem or you would like to suggest an idea : we remain at your entire disposal by mail or on our page "Website - help"

Air Austral agencies and GSA

Discover which is the Air Austral agency nearest from you.

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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