
You can book from 72 hours until 360 days prior to the day of flight departure
You can book up to 9 passengers per order : adulte(s) and children. Children and infants can not be booked alone.
An infant is always accompanied by a guardian : only one infant per guardian. more about
Your child is travelling alone? Our call center agents would be pleased to help your prepare his/her trip :
Child and infant special discounts can be offered depending routes and applicable fares. Consult our fare rules to know more about eligible routes and conditions.
A special fare for young travellers, from 12 years of age to 25 years of age, available on eligible routes : more about
Thus, young passengers must be booked in a separate file to benefit from advantages.
On non-eligible routes, "adult" fare rules are applied.
On www.air-austral.com, fares are displayed "all inclusive" : service fees included.
Fares and availiblity vary in real time. Only the confirmation of booking can guarantee your desired selection at the moment of your booking.
At the end of the booking process, you will receive in your mailbox, a confirmation of your booking with your booking reference (PNR), with all information about your trip.
Since "step 3", "flights", you can consult the fare rules.
On these pages, we display : fare classes, minimum/maximum stay length, conditions for changes and/or cancellation, fare combination rules, child/infant applicable discount(s).
Consult our fare rules now.
Network | Amount per passenger |
|---|---|
Short-haul | 4€ |
Regional&medium haul | 8€ |
long-haul | 10€ |
Service fees are not refundable in case of modification or cancellation of ticket.
On www.air-austral.com, you can pay on a secure online payment portal, developed by our partner Ogone. We accept payment by : Visa, MasterCard, American Express. More about
Once your transaction is authorized, you receive by email : an email of confirmation and your ticket(s).
Ogone is Austral's partner and also : the leader in Europe for secure payment system provider..
All transactions are secured thanks to the protocol SSL 3.0 128 bits : encryption of filled data.
Ogone is certified by : American Express (TDC), MasterCard and Visa (PCI DSS). It is a guarantee of compliance of demanding standards of security.
You can pay your order by phone, within the 48h follwoing your booking, only by contacting our call-center :
From abroad : +33 825 013 012
For online bookings, payment with Air Austral voucher is not accepted. Air Austral agents would be pleased to help you : Air Austral offices.
The credit card used for payment can be requested at the moment of check-in for control : keep it on hand.
These measures aim at avoid risks of fraud on credit card : unlawful use of your credit card number
All Credit Card transactions are scanned by Air Austral. Air Austral reserves the right to request, by any mean, the following documents :
In case the above documents are not produced, Air Austral reserves the right to:
Time limit for receipt : within the 24h following the mailing date
Air Austral tickets are nominative, personal and non-transferrable : name changes are not authorized
All tickets must be used in the sequential order of the coupons. Otherwise, all coupons will be cancelled.
Please note it is important to carefully read all information before confirming.
Click on "Start over", at the bottom of the page, to modify your selection.
Please, do not click on the "back" button of your browser.
Consult : more about.