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ROUTE
Saint-Denis
Paris CDG
FLIGHT NUMBER
AIRPORT
Saint-Denis

For flights departing in more than 48hours, please consult our Air Austral Schedules

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Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

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Consult your travel data, change dates of flights, personal data, seats...
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Help

Before my departure

Travel documents, baggage, formalities

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Baggage : which is my baggage allowance?

Consult now your baggage allowance :

You're planning a baggage excess? More about

Hand-baggage : can you tell me more about restrictions?

More about restrictions on liquid

Detailed list of prohibited items in cabin

Detailed list of dangerous and prohibited items on yourself and in your baggage

Which are applicable laws for baggage?

More about restrictions on liquid

Detailed list of prohibited items in cabin

Detailed list of dangerous and prohibited items on yourself and in your baggage

My child is travelling alone - UM

UM : Unaccompanied Minor

Air Austral will take care of your child : more about our UM service

Please note : before going to the airport for check-in, fill the online form "Unaccompanied minors" and print three copies of the completed document.

I travel with my infant - our tips and advise

Infant : child under 2 years of age.

An infant as young as seven days can travel on an Air Austral flight.

If the "infant discount" is applied, there is no allocated seat for your infant : he will travel on your lap. The free baggage allowance is : 10 kg.

An infant may sit on the parent or guardian's lap using an extension seat belt.

Only one infant per passenger

Who can accompany an infant, travel documents, bassinets : more about

Fares

Infants can benefit from exclusive reductions : up to 90% fare discount.

Please note that "infant" discount is not proposed for all Air Austral routes : consult our fare rules.

Infant discount rate : more about

How far in advance should I arrive at the airport?

Check-in time limit

This time-limit is mentioned on your e ticket.

Long-haul flights

  • Check-in starts: 4h before scheduled departure time
  • Check-in ends: 1h before scheduled departure time

Regional flights

  • Check-in starts :

    • 4h before scheduled departure time - for a flight operated by B777 or B787
    • 2h before scheduled departure time - for a flight operated by B737
    • 2h before scheduled departure time - for a flight operated by ATR

  • Check-in ends: 1h before scheduled departure time
I travel soon with Air Austral - is my family book accepted as travel document?

The family book and driving licence are not accepted as identity documents.

During check-in, you must show to Air Austral agents :

  • your e ticket
  • an valid ID document : we reccomand a passport valid for at least 6 months after the effective date of return

Here you will find formalities for your travel.

Formalities and travel documents - i need help

During check-in, you must show to Air Austral agents :

  • your e ticket
  • your valid ID document : we recommend a passport, valid for at least 6 months after the effective date of return

Please note : for a ticket booked on www.air-austral.com, the credit card used for payment must be produced at the time of check-in, for control : to avoid risks of fraud - unlawful use of your card by another person.

Liability

It is your responsibility to know which passport and visas you need for the destination you're travelling to. For that purpose, we recommend the website of IATA : IATA Travel centre

Is Online check in available from all airports?

Online check in is available for all flights from :

  • Roland Garros airport - Reunion Island
  • Saint Pierre Pierrefonds airport – Reunion Island
  • Sir Seewoosagur Ramgoolam International airport – Mauritius
  • Dzaoudzi airport – Mayotte
When is Online check in available ?

In order to save time, Air Austral enables you to make your check-in online. You will be able to choose your seat, and those who travel with you. Online check-in is available from 24 hours to 1 hour before the departure of your flight .

Check the advantages of the online check-in

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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