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For flights departing in more than 48hours, please consult our Air Austral Schedules


Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

Consult your travel data, change dates of flights, personal data, seats...

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Seats and special meals

Pre-selection of your seat and/or special meal


Which special meal does Air Austral offer?

Pre-selection of special meal

For healthy or religious purpose, you can request a special meal. This service is offered only on our long-haul flights :

  • child
  • infant
  • low salt food
  • muslim meal
  • sea food meal
  • vegetarian meal (without meat, poultry, fish and dairy products)
  • vegetarian meal (lacto-ovo)

We invite you to confirm your special meal request, at least, 48 hours prior to the scheduled date of departure of your flight. Please contact our call center team : +33 825 013 012 (15 cts eur/min inclusive of tax)

Is it possible to select my seat during booking process?

Pre-select your seat

This service is available for all passengers, whatever the cabin, and free.

Just click on : " additional options - Make requests for seats and meals at the next step. "


  • Seats situated near exit issues can be assigned, only at airport.
  • Pre-selected seats are not guaranteed if the passenger does not check in before the time limit mentioned on his ticket.
  • Air Austral reserves the right to modify the pre-selection of the passenger for any operational reason : balance of aircraft, change of aircraft,...
How can i request a bassinet for my infant?


During long-haul flights, Air Austral offers bassinets on board : Boeing 777.

Bassinets are attributed only at the moment of check-in.

They are attributed in priority to the youngest infants, then, on a first-come-first-served basis.

Weight limit : 10 kg max. - Height limit : 80 cm max.

Otherwise, you infant will travel on on the parent or guardian's lap.

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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