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My Capricorne account

My Capricorne account


Log in

Use the benefits of your account on line

You can :

  • Consult your balance
  • Update your profile
  • Modify your password
  • Update missing "travelling" points
  • Complete the award request form

My Capricorn account

Contacts

CAPRICORNE PROGRAM

B.P. 611
97472 Saint-Denis Cedex - Reunion

Email : capricorne@air-austral.com
Fax : +262 (0) 262 90 90 96

Bookings - Awards

0.15 € all inclusive/ min
 

 

FAQ - Capricorn Program

See all frequent asked questions on Capricorn program
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fold faq How to request an award?
  • you can complete the electronic form on ww.air-austral.com
  • you can also send the paper form, joined to the account statement, paper version.

Your signature and PIN code are compulsory for both.

fold faq Which are terms and conditions for an upgrade award?

Access to this award depends the fare class of your ticket.

On the long-haul network, tickets have to booked in the following fare classes :

  • Y, S or T in Loisirs class for an upgrade in Confort class
  • W, R ou O in Confort  class for an upgrade in Club Austral class

On the regional network, tickets have to booked in the following fare classes :

  • Y, S, T, K or V in Loisirs class for an upgrade in Confort class
  • W in Confort class for an upgrade in Club Austral class

more about awards

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