2.1.

Participation in the Capricorne loyalty program is free and open to any person over two years of age and whose current address is located in a country that does not prohibit participating in this loyalty program.

2.2.

Legal entities are not allowed to enrol in this loyalty program. Employees, managers and entitled beneficiaries of airlines, travel agencies or people working as tour guides cannot join the Capricorne loyalty program.

2.3.

Any person who wishes to join the Capricorne fidelity program must fill in a personal membership form; the signature of a legal guardian or legal administration for a disabled person regardless of age is compulsory.

2.4.

Any person requesting membership to the Capricorne fidelity program must acquaint him/herself with the integrality of the General Conditions and expressly accept them. These General Conditions are also available from Air Austral on simple request.

At any time, Air Austral reserves the right to refuse membership to any person who would not correspond to the criteria set up for participating to the fidelity program.

2.5.

Participation to the Capricorne fidelity Program is effective as soon as the membership is presented to Air Austral in the form of the type form made available to the airline’s clients, duly informed by the applicant or by the applicant’s on-line registration on the company internet site or with an Air Austral sales agent.

In the case of a membership with a type form, if a pre-numbered card comes with the form, then the membership applicant detaches the pre-numbered card on which an individual identification number appears. He/she can use it upon his/her first trip. In the case of an on-line registration or with an Air Austral sales agent, an individual identification number will be sent by e-mail or by regular mail to the applicant, following his/her registration.

A personal account is created for each applicant who then becomes a fidelity program member. One membership per person is accepted producing the creation of only one account. This account cannot be given up, donated, transferred or cumulated with any other Capricorne fidelity program.

The Capricorne fidelity card is definitive and is issued and addressed to the Member after the third one-way-flight credit done on board Air Austral. The card remains the exclusive property of Air Austral that reserves the right to demand its restitution at any time. The only airplane tickets to be registered on the account must bear the account holder’s name.

2.6.

Any change of address, name or any other indication being necessary to the functioning of the account will have to be notified as soon as possible, in writing to Air Austral that will be entitled to request any necessary documentary evidence to the Member. The proof of having informed Air Austral falls to the Member, in case of litigation.

2.7.

The applicant will inform Air Austral in writing of any loss, destruction or theft of his/her card. His card will be replaced free of charge after transferring his/her points to a new account.

2.8.

Members of Air Austral loyalty programs automatically become members of the Capricorne fidelity Program.