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Travel preparation
Quick links to help you
Prepare your flight : check-list
1- Check your trip
Dates, schedules, flights numbers, booking reference : check my booking
2- Check your travel documents
- Formalities for your journey depending on your country of destination
- Your e-ticket : we invite you to print your e-ticket to show it during check-in procedure...Keep it with you during your journey.
3- Add you Capricorn card number
The more you fly with us, the more you will travel. Do not forget to insert your capricorn card number, 10 figures, during your booking.
Thanks to your capricorn card, benefit from unique advantages : excess baggage allowance of 5 kg for exemple, more about
4- Your special needs
Do you want to request a special meal? Do you need a wheel chair? We recommend to contact our call center agents 48h before the date of departure, at the latest.
5- Travel with your family
Tips and advice for a travel with your infant and/or your child.
6- Prepare your baggage
Hand-baggage, checked baggage, applicale regulations : we provide all practical information for check-in and security controls.
Mark the baggage with your name and your address, at departure and at destination, on the outside as well as on the inside of the bag.
7- Before leaving for the airport
- Consult the check-in time limit mentioned on your e-ticket. Important: arrive with advance. Out of this delay, your seat pre-selections could be attributed to another passenger. In case of no-show, your ticket could be cancelled : it depends on fare rules.
- Consult departure time - live information and operational updates
