Before your departure
Prepare your flight step by step : check off important information before you travel.
1- Check your trip
Dates, schedules, flights numbers, booking reference : check my booking
If you are member of our Capricorne loyalty program, do not forget to insert your capricorn card number, 10 figures, during your booking.
Do you want to request a special meal? Do you need a wheel chair? We recommend to contact our call center agents 48h before the date of departure, at the latest.
2- Check your travel documents
- Consult formalities or your journey depending on your country of destination
- Your e ticket : we invite you to print your e-ticket to show it during check-in procedure...Keep it with you during your journey
3- Check-in online
Prepare your journey on www.air-austral.com from 24 hours prior to your flight's scheduled departure time. Choose your own seat : you can even check-in the accompanying persons if their name appear on the booking. Check-in online now
4- Before leaving for the airport
- Consult the check-in time limit mentioned on your e-ticket. Important: arrive with advance. Out of this delay, your seat pre-selections could be attributed to another passenger. In case of no-show, your ticket could be cancelled.
- Consult departure time - live information
Travel with your family
Prepare your baggage
Mark the baggage with your name and your address, at departure and at destination, on the outside as well as on the inside of the bag.