By default, your city of departure is Saint-Denis Roland Garros.
You can select another city in the list above.
At the moment of booking let us know that your pet will accompany you. For any booking on www.air-austral.com, please contact our Air Austral call-centre :
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In order to confirm his presence on the flight, contact our call centre at the latest 72 hours before your departure.
Remember to identify the container with the pets name and your contact informationa
Only dogs and cats, weighting less than 5 kg, can be transported in cabin. Assistance dog are welcome too.
Any other kind of animal will be carried in hold : subject to prior clearance by Air Austral
It is compulsory for cats and dogs weithghting more than 5kg.
The hold is pressurized and ventilated.
Transfers of live animals between airlines is not allowed except for :
To Reunion, Australia, and New Caledonia, carriage of live animals is not accepted by Air Austral.
To Australia, New Caledonia and Thailand, carriage of live animals is not accepted by Air Austral.
To Mayotte, Mauritius, South Africa, Comoros, Madgascar, Seychelles and France, pets are accepted for carriage only by cargo : subject to clearance of Air Austral.
For safety reasons, pets must be carried in a regulatory container which is specially designed for air transport.
For safety reasons, pets must be carried in a regulatory container which is specially designed for air transport.
Whether your pet is travelling as checked-baggage or as cargo they will be carried in hold : pressurized and ventilated.
Pets must be in an IATA approved container and meet certain other requirements. We recommend only one animal per container.
Contact Air Austral Cargo to consult the requirements
The container must be large enough for the animal(s) to stand, turn around, and lie down. It must be ventilated and have a secure all around locking system.
Air Austral recommends containers made by "SkyKennel" as they meet all of the standards for pets carriage.
Remember to identify the container with the pets name and your contact information
Dogs and cats under the age of 4 months are not accepted to transport : they are not vaccinated yet ; It is your responsability to maintain updated the health documents of your pet ; "Authorization form" for transport of pet in cabin must completed and signed ; your pet must be carried in a regulatory container which is specially designed for air transport ; aboard, your pet is not allowed to leave his container
Remember to check regulations depending your country of destination.
Remember to check rules depending on your country of destination.
Departing from France
To Reunion, Australia, carriage of live animals is not accepted by Air Austral.
Departing from Reunion
To Australia, and Thailand, carriage of live animals is not accepted by Air Austral.
To Mayotte, Mauritius, South Africa, Comoros, Madgascar, Seychelles and France, pets are accepted for carriage only by cargo : subject to clearance of Air Austral.
For safety reasons, pets must be carried in a regulatory container which is specially designed for air transport.
Poisonous or venomous animals, and animals with an infectious disease that may pose threat to humans, are not permitted to travel on air Austral flights.
1st and 2nd categories : refer to the french law for dangerous dogs
Importing dogs of 1st and 2nd categories in Reunion Island is prohibited. Those animals are not allowed for transport on Air Austral flights France to Reunion Island.
Air Austral does not transport dogs of 1st and 2nd categories. This also concern owners of dogs classified as category 2 with a prefectoral derogation .