If you have to check in more bags than the free allowance, you will need to pay an additional excess baggage fee.
Extra baggage :
you can pay in advance your baggage excess up to 24 hours prior your scheduled departure time with :
- our call center, +33 825 013 012 (15 cts / min ttc),
- your travel agency
Enjoy up to 30% discount on the Extra baggage fares applied at the airport
Air cargo shipment
Do you know our "unaccompanied baggage" service, the ideal solution for Air Austral passengers : unaccompanied baggage
Your parcels sent and delivered at home
Thanks to our partner Chronopost, send your parcels from Reunion Island and Mayotte to France metropole with home delivery : benefit from special prices .
You're a Capricorne member ? Your booking allows you to credit to credit your Capricorne account with : 35 points earned per 10 kg, by providing your Capricorne card number when you purchase.
Capricorne award - Excess baggage allowance
Members of our Capricorne program can redeem their "travelling points" for an extra baggage allowance (from 7 kg to 30 kg).
Use the award request form at least 7 jours days before your flight or redeem your points at the airport on your travel date (service available only in Reunion and in Paris).
* * The excess baggage award is not refundable.