Enjoy our airport services dedicated to make your crossing at the airport easier and quicker.

Fares : flexible rules

Booking changes and cancellations are more flexible and easier to use.

Enhanced baggage allowance

For all passenger travelling in Club Austral class, the free baggage allowance is : 40 kg. more about

Please note : one piece of checked-baggage must not exceed 32 kilograms. For routes from/to Thailand, one piece of checked-baggage must not exceed 30 kilograms.

Priority check-in

• Dedicated check-in counter,
• A "priority tag" will be added on your checked-baggage : thus, you save time at airport.

Airport lounges

You can relax and enjoy snacks, beverages in our Air Austral departure lounges

In Saint-Denis Roland Garros, Reunion : discover the "Club Austral" lounge with exclusive access to Club Austral passengers.

Welcome aboard

At your arrival aboard the aircraft, a personal cloackroom service will be proposed.

For your comfort, our crew will offer you an amenity kit with :

• a complete travel kit : cosmetics, toothbrush, socks, mask,...
• shoes bags,
• blanket and pillows.

Keep in touch with the office, your friends and family whilst travelling :a phone remains at your disposal in your seat.

Our cabin : space and comfort

Enjoy the intimacy of our cabin : beige leather seats with navy tones. Space between rows enables you to benefit from a personal space for relaxation.

Reclinable seats :

• to 145° aboard Boeing 777-200 ER
• to 180° aboard Boeing 777-300 ER - your seat can convert into a bed of 186 cm.

Our Boeing 777-300 ER are fitted with "mood lighting" system. Lighting changes in color, or brightness, depending phases of your flight : boarding, meal service, arrival.

All our in-flight services are dedicated to your well-being : get a well-deserved rest.

Movies, music, games, newspapers...enjoy inflight entertainment on our long-haul flights.

Newspapers and magazines

Our crew will propose you a large choice of newspapers and magazines. Read your inflight magazine "Escales" : discover our destinations, the duty free catalogue, audio, video programmes.

Audio and video programmes

We want to ensure we cater your musical preference : modern, creol, Indian ocean music, opera, jazz, french and international lastest music albums

Which movie would like to look at? A blockbuster, classics, TVshow, comedy, document, carton,...

On the Boeing 777-200 ER : 12 music channels and and 6 movies on personal screen.

Boeing 777-300 ER

The lastest Panasonic audio-video on-demand system

This technology enables Air Austral to offer you a large library of audio and video programmes on wide tactile screens, with high resolution. Don't miss our magazine "Play" to know more about programme details.

In Club Austral class, all screens are fitted with a large personal screen of 26 cm.

You can use your remote control as a personal phone to call the person of your choice.

You also can look at take off and landing phases thanks to the integrated video camera. The geolocalization system will enable you to follow the aircraft position during the flight.

Consult the video programme.

Our crew will welcome you with a glass of champagne* or non-alcoholic beverage of your choice.

Fine cuisine

Your meals will be served in porcelaine plates.

To accompany your meal, we suggest you a list of fine wines* selected by Franck Lucet, member of the "Toques du Ciel".

We will offer you a beverage service during all the flight long.

A sample menu**

Amuse-bouches and appetisers

Entrée

• Camaron on melted fennel with garlic

Main course : you can choose among 3 suggestions

• Beef tenderloin with clove cream,
• Slab of toothfish with orange,
• Creol "cari" of camarons with combava

Desserts

• Raspberry and white chocolate cakes
• Selection of fresh fruit
• Cheese
• Expresso coffee / tea
• Chocolates

Breakfast : hot dish, pressed fruit juice, white cheese, breads, pastries, jams, tea and coffee.

*Abuse of alcohol is dangerous for health. Consume with care.

** this sample menu is not a contractual one. Dishes and products depend on seasons, availibility and can be changed due to operational reasons without prior notice.