Information and tips to prepare your bagage
Are called baggage: any solid or flexible (gym bag). Cardboard and metal boxes are not considered as baggage: their transportation is subject to conditions and Air Austral authorization (with reserves).
Regulations
Restrictions on liquids carried in hand baggage,, click here to consult the notice of French National Civil Aviation
Cabin: prohibited goods in your baggage, click here
Prohibited goods: on yourself and on board, click here
Cabin: carry-on baggage
Only one baggage is authorized per passenger. A carry-on bag must fit under your seat or in the overhead bin. Air Austral may require that a carry-on item travel as checked baggage if the item cannot be safely stowed on a particular flight.
Sum of 3 dimensions (length - width - height) should not exceed 115cm.
Baggage allowance in cabin:
- 5 kgs on the regional network;
- 10 kgs on the long-haul network.
Checked-baggage
Sum of 3 dimensions (length - width - height) should not exceed 3 meters.
Baggage allowance: maximum weight of baggage that may be carried by a passenger for free. The amount depends on the route and the cabin (Loisirs - economy, Confort - premium economy and Club Austral - business)
The baggage allowance is indicated on the passenger’s ticket
Baggage allowance on long-haul network
Baggage allowance on regional network
Special baggage allowance in the following cases:
- Capricorne and Indigo members : the more you fly...the ligther you’ll feel. More about our Capricorne program, click here;
- Youths - for a ticket booked in youth booking class: 40 kgs on long-haul network.
If your baggage allowance is more than 30 kgs, we inform you that the maximum weigth per bag is 32 kgs.
Tips
Before check-in
Mark the bag with your name and your address, at departure and at destination, on the outside as well as on the inside of the bag ;
You may respect airlines’ requirements regarding baggage’s size for purpose of safety ;
Check-in your baggage in hold in order to avoid clutter in cabin ;
You may keep with you fragile items or other ones necessary for your comfort on board (ex : drugs,...) ;
Lock your checked baggage ;
For safety reasons, declare dangerous goods.
After chek-in
Keep your baggage tags counterfoils handed over during check-in.
Sport equipment
If you check more baggage than the baggage allowance indicated on your ticket, sports equipment will be taxed in priority.
Conditions on long-haul network
Conditions on regional network
Excess baggage charge
If you check more baggage than the baggage allowance indicated on your ticket, you will have to pay a charge which amount depends on destination.
Excess Baggage charge Departing from Toulouse, Lyon, Paris or Marseille
Excess Baggage charge Departing from Reunion Island (St Denis or St Pierre)
Excess Baggage charge Departing from Mauritius Island
Excess Baggage charge Departing from Mayotte
Excess Baggage charge Departing from Madagascar
Excess Baggage charge Departing From South Africa
Excess Baggage charge Departing from Comoros
Excess Baggage charge Departing From Seychelles Islands
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