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ROUTE
Saint-Denis
Paris CDG
FLIGHT NUMBER
AIRPORT
Saint-Denis

For flights departing in more than 48hours, please consult our Air Austral Schedules

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Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

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MYCAPRICORNE LOYALTY PROGRAM

About Air Austral

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Air Austral is committed to your safety

Mandatory surgical mask, temperature checks, distancing measures, ...

our commitments

COVID-19 MANDATORY TESTS: AIR AUSTRAL ASSISTS ITS CUSTOMERS WITH THE SUPPORT OF BIOGROUP LABORATORIES

In partnership with Biogroup laboratories, Air Austral helps its passengers to carry out a Covid-19 detection test (RT-PCR). Due to the delay in obtaining the results, we strongly recommend that you go to the chosen laboratory as soon as possible: that being, 3 days before your flight as of the laboratory opens

  1. A list of laboratories is available in Paris region with slots without appointment, with no prior administrative procedures, within 3 days before your flight.
  2. Contact +33(0)1 76 21 57 76 (from 9 a.m. to 5 p.m. on weekdays and on Saturdays from 9 a.m. to 12 p.m.), biogroup call center will help you to identify the closest laboratory from you and the associated timetables.
  3. The test is free of charge upon presentation of the plane ticket or reservation, for passengers covered with social security system
  4. The results within 72H will be provided by e-mail with a link to a dedicated digital platform

Toll-free number

Hereunder the list of Biogroup laboratories:

Laboratories in Paris region

Laboratories outside Île-De-France

Laboratories in Mainland France

Four laboratories are opened on Sundays:

  • Laboratoire Paris Victor Hugo
  • Laboratoire Félix Eboué
  • Laboratoire Neuilly Sablons
  • Laboratoire Biopath Valenciennes

The list of laboratories is provided for information purposes only. Air Austral declines all responsibility for the conditions and consequences of taking the test.

Commercial measures from june 15, 2020

More information

YOU WANT TO POSTPONE OR CANCEL YOUR FLIGHT?

Our call center is receiving a large volume of calls at the moment and we apologize for not being able to answer immediately. If your trip is not scheduled within 72 hours, we invite you to contact us later.

Your flight departure is at more than 72 hours, you can :

Postpone or change the destination of your flight : booking change form

request a ticket cancellation and claim a voucher : booking cancellation form

Mandatory Travel Documents

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France Mainland > Reunion
Mainland > Reunion
Sworn statement Download
Mandatory Covid-19 test 3 days prior flight departure  
Contact tracing form Download
Isolation at home (7 days) Home quarantine (7 days)  
Covid-19 test, 7 days after arrival Highly recommended  

 Testing for Covid-19?

Day of flightMondayTuesdayWednesdayThursdayFridaySaturdaySunday
Test carried out as early as possible :Previous FridayPrevious Saturday Previous MondayPrevious MondayPrevious TuesdayPrevious Wednesday Previous Thursday

 

 

France Mainland > Mayotte
Mainland > Mayotte
Sworn statement Download
Mandatory Covid-19 test 3 days prior flight departure  

 Testing for Covid-19?

Day of flightMondayTuesdayWednesdayThursdayFridaySaturdaySunday
Test carried out as early as possible :Previous FridayPrevious Saturday Previous MondayPrevious MondayPrevious TuesdayPrevious Wednesday Previous Thursday

 

 

Reunion > France Mainland
Reunion > Mainland
Sworn statement Download
Mandatory RT-PCR test 72 hours before flight departure  
Public health passenger tracking form  Download
Mayotte > France Mainland
Direct flight
Sworn statement Download
Mandatory RT-PCR test 72 hours before flight departure  
Public health passenger tracking form Download
Flight via Reunion
Sworn statement Download
Public health passenger tracking form Download
Reunion > Mayotte
Reunion > Mayotte
Sworn statement Download
Mandatory RT-PCR test 72 hours before flight departure  
Mayotte > Reunion
Mayotte > Reunion
Sworn statement Download
Public health passenger tracking form Download
Isolatio at home (7 days) Highly recommended
RT-PCR test on D 7 after arrival Highly recommended  
Indian ocean countries > Reunion Island
Indian Ocean Countries > Reunion
Sworn statement Download
Mandatory Covid-19 test 3 days prior flight departure  
Contact tracing form Download
Isolation at home (7 days) Mandatory 
Covid-19 test, 7 days after arrival Highly recommended  

RT-PCR test results must be provided according to the following document template. It is possible to present this form to the Malagasy health authority that performed your test. If the Malagasy health authority does not have this form, only this format will be accepted for transport: official document RT-PCR test. : document officiel test RT-PCR

Reunion > Nosy Be
Reunion > Nosy Be
Round trip ticket
Mandatory PCR test 3 days prior flight departure  
Mandatory PCR test at the airport (arrival) 100 000Ar
Maximum 48h containment
Be contactable during the entire duration of the stay
Email address as contact for local authoritiesMandatory 
Signed letter of commitment**  

 ** Produce a signed letter of commitment recognizing the health measures related to Covid-19 in Madagascar.

Paris CDG airport

From november 2nd, 2020:

  • all flights Paris CDG <> Saint-Denis and Paris CDG <> Dzaoudzi flights are transferred to Terminal 2A (departures)
  • check-in will be done at Terminal 2A
  • Arrival in Paris : police formalities and baggage claim will be at terminal 2A 
  • "Paris" lounge remains closed
  • our Air Austral sales counter will be open at Terminal 2C
  • the TGV Air counter is set up at Terminal 2A, passengers connecting with a TGVAIR can collect their train ticket in the baggage claim room.

Sanitary contrais are carried out on arrivai at French airports. Passengers will be asked to show the boarding pass from their original departure airport. By law, in the absence of présentation of the required documents, passengers may be subject to additional controls including an RT-PCR test at the airport, a quarantine procédure or even refusai of entry into the territory.

Passengers with a négative RT-PCR test carried out less than 72 hours ago OR coming from Australia, Canada, Georgia, Japan, Monténégro, NewZealand, Rwanda, South Korea, Thailand, Tunisia, Uruguay: Thèse passengers will have faster Sanitary control at the airport.

Passengers from South Africa, Algeria, Brazil, India, Israël, Kuwait, Madagascar, Oman, Peru, Qatar, Serbia, Turkey: Passengers over the âge of 11 who do not have a négative RT-PCR test camed out less than 72 hours ago will have to undergo a test on arrivai at the airport. In case of refusai, they will be placée) in compulsory quarantine.

From the United Arab Emirates, United States, Bahrain, and Panama: Travelers over 11 years old must show a négative RT-PCR test carried out within 72 hours before boarding a plane to France, otherwise boarding will be denied.

Passengers from other countries: They will be invited to be testée) upon their arrivai in France and to quarantine for 14 days in waiting for the results of their tests.

FLIGHTS UPDATES

Schedules and Status

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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