About Air Austral
What's new?
SNCF social movement, passengers travelling with a Train+Air ticket, 19 jan 23
Your train leg has been cancelled due to the strike? you can :
- change your travel date without penalty or fare adjustment if available in the same class of travel: Air Austral contact centre. If you have booked through a travel agency, we invite you to contact your travel agent
- cancel your trip and request a full refund before the departure of your flight: request a refund
- go to Paris CDG airport or to the train station of your destination by your own means and request a refund of your train journey
- Our commercial measures in case of cancellation / change by the passenger
- Your rights in case of flight cancellation by airline / delay / deny boarding
- Mandatory documents for Covid19
- Our commitments for your health protection
In transport, wearing a mask is strongly recommended to protect yourself and others against covid19.
On board our planes (in terminals), wearing a mask is strongly recommended to protect yourself and others against covid19.