CIEL PLUS
Air Austral brand new upgrade offer!
Experience "Confort (premium economy)" cabin or enjoy the refinement of the "Club Austral (business)" cabin.
This concept allows you to focus on your comfort while remaining in control of your budget ... in just a few clicks.
Choose the formula that suits you best: bid upgrade or by fixed amount.
CIEL PLUS is much more than a simple upgrade option... It's an invitation to redefine the art of travelling!
general terms and conditions of sale
How does it work?
Choose between 2 options :
Option 1: place an offer up to 24 hours before your departure
Decide how much you would like to upgradeCliquez pour utiliser cette solution.
Option 2: fixed amount between 24 hours and 4 hours before departure
If you prefer a simpler option, choose to upgrade your ticket for a fixed price. This guarantees you an upgrade without having to bid.
help and frequently asked questions
CIEL PLUS is available to all passengers with an Air Austral ticket, with some exceptions
Travel cabins eligible for CIEL PLUS
With CIEL PLUS, improve your travel comfort by upgrading to higher classes, whether to enjoy a smoother airport journey, more spacious seats or a refined culinary experience.
The different classes of travel eligible and the types of upgrade available :
- From the Leisure cabin to the Comfort cabin available: on BOEING 777 and AIRBUS A220 aircraft
- From the Comfort cabin to the Club Austral cabin available: exclusively on BOEING 777 aircraft
- From the Leisure cabin to the Club Austral cabin available: on the BOEING 787 only
CIEL PLUS eligible routes
Medium-haul network (return flights)
- Reunion > Mayotte or Mayotte > Reunion
- Reunion > Johannesburg or Johannesburg > Reunion
- Reunion > Nosy Be or Nosy Be > Reunion
- Réunion > Antananarivo or Antananarivo > Réunion
Long-haul network (return flight)
- Reunion > Paris or Paris > Reunion
- Reunion > Bangkok or Bangkok > Reunion
- Mayotte > Paris or Paris > Mayotte