Booking on line : all advantages
Simple, quick and secured.
Consult our tips to prepare your baggage
Quick, simple and easy : our best fares in real time 24 hours a day, 365 days a year.
Our fares and availabilities vary in real time.
On www.air-austral.com, make yourself confortable, just the way you like it : book your flight wherever and whenever you want. However, if you are really interested by a fare, we recommend that you book as soon as possible.
Since the first step of booking process, our engin will display the lowest rates in real time within 3 days around given dates : consult availabilities
Time-frame for booking
You can book from 72 hours until 360 days prior to the day of flight departure.
On www.air-austral.com, you can book :
- a one way and round trip ticket: book your Air Austral ticket at the best price in real time
- a "multi-city flight": book an outbound flight from Saint-Denis to Paris CDG and a return flight, Toulouse or Lyon to Saint-Denis or Saint-Pierre
- a flight with stopover in Reunion: On your way to Mauritius, Madagascar, Mayotte...why not spending some days in Reunion island
- Consult formalities about your country of destination
- Print your e-ticket and show it to our Air Austral agents during check-in...Keep it carefully with you during your journey
- Maybe you're travelling with your infant and/or your child.
- Are your aware of all restrictions regarding luggage?
Here are some other tips : your flight with Air Austral step by step
You can choose between two modes of payment :
The best solution to quickly benefit from the desired fare and confirm your booking. Our partner, Ogone, is recognized as a leader in secured payment solutions. More about secured on-line payment
Payment by phone
You can contact our call-center agents within the 48 hours following your booking to pay :
0.15 €/min inclusive of tax
Pre-select your seat
This service is available for all passengers, whatever the cabin, and free.
When booking on www.air-austral.com, just click on : " additional options - Make requests for seats and meals at the next step. "
- Seats situated near exit issues can be assigned, only at airport.
- Pre-selected seats are not guaranteed if the passenger does not check in before the time limit mentioned on his ticket.
- Air Austral reserves the right to modify the pre-selection of the passenger for any operational reason : balance of aircraft, change of aircraft,...
Pre-selection of special meal
For healthy or religious purpose, you can request a special meal. This service is offered only on our long-haul flights :
- low salt food
- muslim meal
- sea food meal
- vegetarian meal (without meat, poultry, fish and dairy products)
- vegetarian meal (lacto-ovo)
We invite you to confirm your special meal request, at least, 48 hours prior to the scheduled date of departure of your flight. Please contact our call center team :
0.15 cts eur/min inclusive of tax
Online check-in is available 24 hours prior to your flight's scheduled departure time and closes 60 minutes prior to scheduled departure for all passengers.
Then, you will be given a Capricorne card number, with 10 figures (777XXXXXXX). Indicate this data during the booking process on www.air-austral.com. Thus, you will earn "trip points" since your first flight with Air Austral.
You would like to redeem your points, for yourself or the person of your choice :
On www.air-austral.com, you can also :
For any request about your booking, click here
You can also contact our Air Austral agents : 0825 013 012 (0.15 €/min inclusive of tax)
Customer service point
We believe that our after-sale support is just as important as the performance of our services.
Problems encountered on www.air-austral.com : help us serve you better
Air Austral agencies and GSA
Discover which is the Air Austral agency nearest from you.