Help - how to book
Booking on www.air-austral.com : quick and easy.
- or one-way
Itinerary and dates
- From : select city of departure
- To : select city of arrival
- Departure on - return on : select dates of travel
Number of passenger(s):
- Adult : from 26 years of age
- Youths : from 12 years to 25 years of age - a separate booking is necesary for young passengers : thus, they can benefit from all advantages on eligible routes
- Children : from 2 years to 12 years of age
- Infant(s) : less 2 years of age - one infant per adult.
Sélectionnez votre classe de voyage:
- Loisirs class - economy
- Confort class - economy premium
- Club Austral - business class
Then, click on "Search" to start booking.
Our best fares in real time
Our booking engine displays our best fares with a flexibility of 3 days around selected dates.
Fares and availability vary in real time. Only the confirmation of your booking can guarantee your reservation.
1- Select a fare
The engine displays all fares from the cheapest to the most expensive.
2- Select flights
Flight options may become available once a higher price or another fare type is selected on "1 - Select your fare"
We invite you to check all following information :
- dates of travel
- departure and arrival cities
- flight number and type of aircraft
- fare family : click on the name to consult terms and conditions
- travellers : number(s), type
Personal data about traveller(s)
All requested information help us to contact you regarding your booking, your flight, or any aftersale purpose :
- Full first name and last name : as mentioned on your identity document
Frequent flyer program : Capricorne
Earn "trip points". Don't forget to fill the "Capricorne card number" field - 10 figures (777XXXXXXX).
- E-mail : we invite you to carefully check the spelling. Your ticket will be sent to this adress.
- Personal phone number : preferably your mobile number
Pre-select your seat
This service is available for all passengers, whatever the cabin, and free.
Just click on : " additional options - Make requests for seats and meals at the next step. "
- Seats situated near exit issues can be assigned, only at airport.
- Pre-selected seats are not guaranteed if the passenger does not check in before the time limit mentioned on his ticket.
- Air Austral reserves the right to modify the pre-selection of the passenger for any operational reason : balance of aircraft, change of aircraft,...
Pre-sélection of special meal
For healthy or religious purpose, you can request a special meal. This service is offered only on our long-haul flights :
- low salt food
- moslem meal
- sea food meal
- vegetarian meal (without egg and milk)
- vegetarian meal
We invite you to confirm your special meal request, at least, 48 hours prior to the scheduled date of departure of your flight. Please contact our call center team :
15 cts eur/min inclusive of tax
Check details of your order
- travel dates
- First and last names
- total price
- fare rules
- conditions of Transport
All Air Austral routes are eligible to e ticket.
You will receive it directly in your mailbox.
Air Austral vous propose :
- On-line payment : the best solution to quickly benefit from the desired fare and confirm your booking. Our partner, Ogone, is recognized as a leader in secured payment solutions. Secured online payment
General conditions of sales and of Transport
Your agreement is necesary.
You reach the "confirmation" page. An email is also sent with the following data:
- Booking reference (PNR) : this reference will be necesary for any contact with our Air Austral agents,
- information about traveller(s)
- Details about your order : itinerary, dates of travel, baggage allowance, stop-overs....
- total price
- fare rules
- seat and/or special meal pre-selection
- Air Austral contacts
We invite you to print this confirmation of booking.
If you paid on-line, your e-ticket will be sent within few minutes.