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ROUTE
Saint-Denis
Paris CDG
FLIGHT NUMBER
AIRPORT
Saint-Denis

For flights departing in more than 48hours, please consult our Air Austral Schedules

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Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

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Consult your travel data, change dates of flights, personal data, seats...

MYCAPRICORNE LOYALTY PROGRAM

My booking

Refund request

You can use this form to request a refund for a ticket purchased :

  • on air-austral.com
  • or via its call center

If you have purchased your ticket:

  • In a travel agency, we invite you to contact your travel agency for reimbursement,
  • In an Air Austal agency, we invite you to go directly to your Air Austral agency to obtain a refund If you purchased your ticket online at www.air-austral.com, your Fare Conditions are attached to the booking confirmation email that was sent to you.

Taxes

In the event of cancellation of travel and/or non-use of tickets, including non-refundable tickets, you may request a refund of individualized taxes

You have purchased your ticket on www.air-austral.com or from our call center, you can use the form below free of charge.

You have purchased your ticket at an Air Austral agency or at the travel agency of your choice: we invite you to contact your agency to request a refund of individualized taxes.

Your information
Your trip
Refund mode
We invite you to contact your Air Austral agency to make your refund request.
We invite you to contact your travel agency to make your refund request.
Please attach a bank or postal statement (for an account domiciled in France) as an attachment below.
Please attach a copy of the valid identity document of the payment card holder.

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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