Refund request
You can use this form to request a refund for a ticket purchased :
- on air-austral.com
- or via its call center
If you have purchased your ticket:
- In a travel agency, we invite you to contact your travel agency for reimbursement,
- In an Air Austal agency, we invite you to go directly to your Air Austral agency to obtain a refund If you purchased your ticket online at www.air-austral.com, your Fare Conditions are attached to the booking confirmation email that was sent to you.
Taxes
In the event of cancellation of travel and/or non-use of tickets, including non-refundable tickets, you may request a refund of individualized taxes
You have purchased your ticket on www.air-austral.com or from our call center, you can use the form below free of charge.
You have purchased your ticket at an Air Austral agency or at the travel agency of your choice: we invite you to contact your agency to request a refund of individualized taxes.