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Paris CDG

For flights departing in more than 48hours, please consult our Air Austral Schedules


Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

Consult your travel data, change dates of flights, personal data, seats...


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Error messages / technical problems

No availability for your search, transaction declined for your payment


I got the message : "There is no available flight/seat for your search (66002 [-1])"?

While consulting our booking engine, you got the following reply :

"Information about your request
* There is no available flight/seat for your search (66002 [-1])"

What does it mean?

  • For selected dates of travel, Air Austral does not operate flights : consult our timetable ;
  • There is not enough seat left to satisfy your demand ;
  • All seats have been sold : the flight is closed to sale ;
  • Our flight is not open to sale yet.

Our advise:

  • Depending on your flexibility, consult our timetable then change your dates of travel ;
  • Renew regularly your visit : a flight can be closed then opened again to sale. The availibility varies in real time. If a passenger cancels his booking, his seat is offered to sale immediately.
I did not receive my confirmation of booking. Is it well-registered in Austral database?

You've just booked your flight on

After the payment step, you are neither redirected to a confirmation page nor receive a confirmation of booking by email? Our Air Austral agents would be pleased to help you. Feel free to contact us : +33 825 013 012

My transaction on Ogone has been declined : why?

Your authorization request can be declined for the following reasons :

  • Air Austral does not accept your credit card on;
  • You card is no more valid;
  • On your account, the available funds are insufficient ;
  • Credit card data entered are not correct : credit card number or CVV code;
  • You've reached the maximum amount authorized per week on your credit card : contact your credit card issuer to know more about this amount limit.

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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