Skip to Content

Paris CDG

For flights departing in more than 48hours, please consult our Air Austral Schedules


Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

Consult your travel data, change dates of flights, personal data, seats...


Help by categories

My booking

Check my trip, change conditions


How can i consult my booking?

Home page : click on "My booking". You can also access via : "Booking with Air Austral > My booking".

To consult all the information relative to you trip, you just need to fill your last name, as mentionned at the moment of booking, and your booking reference, present on your email of confirmation of booking and on your e ticket.

Can i change my dates of travel?

Fare conditions appliable to your tickets are mentioned in your email of confirmation of booking :"fare notes". Consult them to know more : :

  • if your ticket is changeable or not,
  • conditions of change : fees, penalties,...

For any further detail, we would be pleased to help you:

  • Ticket bought on or in an Air Austral Office : click here
  • Our call centre : 0825 013 012

    • from abroad : +33 825 0130 12

I've booked my tickets with my travel agency. How can i change my dates of travel?

If you booked your tickets with your travel agency, we invite you to contact your travel agent for any request : questions, changes, cancelations.

Free baggage allowance

Check now the authorized weight for your different luggage :

The number of baggage does not matter, only the total weight is taken into account.

Excess luggage: Check the fees charts.

Is it possible to add or change my personal data after my booking?

On , you can change or add some details contacts :

  • phone number(s)
  • ID docmuent number : ID card, passport
  • Capricorn card number : remember to insert it at the moment of booking to earn "travelling" points
  • email

Discover loyalty program

How can I check Duty Free products available on board?

Air Austral website enables you to check online Duty Free products. You can make an order 72h before the departure of your flight. The order will be paid aboard.

Duty Free shop online

Back to top