What do I do if my baggage is missing?
If your baggage is lost you should make a claim in the airport with the baggage complaints department in the arrivals' hall.
Then, if your baggage is not found within 5 days, please complete the online form.
Any time within the 24-hour period prior to the departure of all your flights
Have all travel documents ready with you : electronic ticket, passport
If your baggage is lost you should make a claim in the airport with the baggage complaints department in the arrivals' hall.
Then, if your baggage is not found within 5 days, please complete the online form.
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