Seats and special meals
Pre-selection of your seat and/or special meal
Pre-selection of special meal
For healthy or religious purpose, you can request a special meal. This service is offered only on our long-haul flights :
- low salt food
- muslim meal
- sea food meal
- vegetarian meal (without meat, poultry, fish and dairy products)
- vegetarian meal (lacto-ovo)
We invite you to confirm your special meal request, at least, 48 hours prior to the scheduled date of departure of your flight. Please contact our call center team : +33 825 013 012 (15 cts eur/min inclusive of tax)
Pre-select your seat
This service is available for all passengers, whatever the cabin, and free.
Just click on : " additional options - Make requests for seats and meals at the next step. "
- Seats situated near exit issues can be assigned, only at airport.
- Pre-selected seats are not guaranteed if the passenger does not check in before the time limit mentioned on his ticket.
- Air Austral reserves the right to modify the pre-selection of the passenger for any operational reason : balance of aircraft, change of aircraft,...
During long-haul flights, Air Austral offers bassinets on board : Boeing 777.
Bassinets are attributed only at the moment of check-in.
They are attributed in priority to the youngest infants, then, on a first-come-first-served basis.
Weight limit : 10 kg max. - Height limit : 80 cm max.
Otherwise, you infant will travel on on the parent or guardian's lap.