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Saint-Denis
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Saint-Denis

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Informations légales

Legal notices

Legal notices, responsibilities and intellectual property rights.

Update, 8 april 2014
The www.air-austral.com website belongs to the airline company Air Austral.

Owner responsible for this site

AIR AUSTRAL
RCS Paris : 552.032.534
Head office adress : Roland Garros Airport area 97438 Sainte Marie or BP 611 - 97472 Saint-Denis Cedex
Phone number : +262. 02 62 93 10 10
Email

This website is subject to French law.

Managing editor

Marie-Joseph Malé, Chief executive of Air Austral.

Website hosting and practical information

This website is hosted by :
OVH, SAS with a capital of 10 000 000 €
RCS Roubaix – Tourcoing 424 761 419 00045
APE Code 6202A
N° TVA : FR 22 424 761 419
Head office adress : 2 rue Kellermann - 59100 Roubaix - France

This website was created by :
MEDIALIGHT MULTIMEDIA, Sarl with a capital of 15.250 € founded in 1992
RCS St-Denis de la Reunion B 385 010 228
APE Code 6201Z
SIRET : 38501022800034
Adress : 16 rue Claude Chappe - ZAE 2000 - 97420 Le Port - La Réunion - France


This website was developed by :
MEDIALIGHT MULTIMEDIA, Sarl with a capital of 15.250 € founded in 1992
RCS St-Denis Reunion B 385 010 228
APE Code 6201Z
SIRET : 38501022800034
Adress : 16 rue Claude Chappe - ZAE 2000 - 97420 Le Port - La Réunion - France


Copyright : © Air Austral

Website content

Air Austral tries to ensure the accuracy and the updating of the information provided on the website. Air Austral ejects any liability in the event of error or neglect concerning the content of these pages and their use by any whatsoever person.

The general conditions apply to all the marketed products and services supplied by Air Austral. When buying products online, or using the services offered, the customer declares using Air Austral services in conformity with the law.

Hyperlinks

www.air-austral.com offers hyperlinks to other websites, social networks, or partners' websites which are not covered by these legal notices.

Air Austral is not responsible for its contents, products, services, information, and measures related to data protection. Air Austral reserves the right to publish, or not, hyperlinks of partners.

Besides, the customer uses the Air Austral services at its own peril. The supply obligation of Air Austral is limited to an obligation of means. Similarly, the information obtained by the customer through the services that Air Austral proposes, whether it be on the website, by e-mail, mobile application or text message, don't give right to any guarantee from Air Austral when the latter is not the producer of these information.

The articles proposed comply with applicable French legislation. Air Austral's responsibility can be incurred for non-compliance with legislation of the country where products are bought.

Intellectual property

Air Austral holds the copyright on www.air-austral.com.

All information presented on this website is subject to the french law. All texts, information, pictures, data, photographs and other contents presented on www.air-austral.com are protected under intellectual property law.

Any total or partial reproduction or representation of the content without the Air Austral's agreement is illegal.

Air Austral's brands and its partners' brands, and logos appearing on this website are registered trademarks. Any total or partial reproduction of brands or logos without the consent of Air Austral or its partners is prohibited.

www.air-austral.com unavailable

Air Austral agrees to do its very best to provide users access to the site at all times. Air Austral will not be held responsible, in case of unavailability of the website, for any reason whatsoever.

Our product offerings and prices are valid as long as they are visible on the website or the applications.

Cookie - Privacy

Personal data

Air Austral is committed to respecting your private life and protecting any information that you transmit.
Below the presentation of the applicable rules for processing of personal data within the website www.air-austral.com.

Collected information

Generally, you can visit the website without giving your identity or any personal information. However, when you access our website, our web server automatically saves some information as your IP adress (Internet Protocol) and other information as the name of your internet service provider, your navigation system, vour operating sytem and the used language, the website from which you access, the key words and the technologies added to the navigation sytem available for the content display, the website's pages you consult and the order of consultation, and also the date and duration of your visit.

Besides, we might collect and process your personal data for our trading. Then, if you contact us by phone or by mail or with a contact form, your contact details, the subject of your message and any other information communicated will be subject to processing in order to answer your requests and provide feedback.

Sharing Personal Data

We may transfer (or make available) your personal information to trusted third parties that manage the websote on our behalf or provide related services (fidelity program booking, newsletter, partenership, maintenance…). We won't transfer to third parties useful and necessary information so they can perform the contractual obligations we have given them to do.

We may disclose your personal information to third parties, including relevant public authorities, for compliance with laws and applicable regulations.

We may also share, in aggregated or anonymous form, information about website visitors with other entities, third parties, partners and sponsors, in order to analyse trends and consumers habits and improve our website.

The website may contain hyperlinks to other websites which are not covered by these legal notices. We recommend visitors to read the rules set by the other websites.

Air Austral is present in France, Indian Ocean and Asia, but also our partners and subcontractors. Then your personal data may be transferred to the latter, including countries where legislation concerning the protection of personal data differs from European Union's. These transfers take place in compliance with the european applicable regulations concerning the protection of personal data and under conditions of safety that allows to ensure the protection of your personal data.

Rights regarding collected data

According to the Data Protection Act of January 6th, 1978, you have an access, rectification and retraction right on your private information.
You can exercise these rights by mail or e-mail : Zone Aéroportuaire, 97438 SAINTE MARIE, Ile de La Réunion - Email

How do I cancel my subscription to the Air Austral newsletter ?

If you subscribe to information services by electronic mail ("newsletter") you may request to be removed from the mailing list either by writing to the adress mentioned above or by following the instructions found at the end of such messages when you receive them.

Cookies

Which are cookies ?
Air Austral website uses cookies. Cookies are small text files stored on your computer when you visit our website. They allow us to identify tour computer when you return to the site.

What do we do with cookies?
When you access our website, depending on how your system is set, we may set many cookies on the hard disk of your computer. We can read cookies we set up during the validity period of each cookie or until you remove it.
We use cookies on our website for the following reasons :

  • Session opening and closing for the discount abonné (purchase, usage, booking…)
  • Determining the departure airport
  • Analysis of the website performance with anonymous information on your navigation (for example: pages views, number of visits…). For this we use the analysis tool «Google Analytics».
  • Analysis of pages shares on our website with anonymous information on your navigation. For this we use the tool «Addthis».

The cookies we use do not allow us to identify you and are designed to be used only by Air Austral.
Data collected is kept by Air Austral during 6 months and is not submitted to third parties or used for any other purpose.


Can I prevent the registration of cookies ?
You can prevent the registration of cookies, on global or case-by-case basis, by adjusting the settings in your web browser. Please read the procedure figuring in the usage rules of your web browser.

However we inform that if you choose to reject all cookies, you may be unable to use parts of the website.

You may also opt-out of the placement of cookies in the use of Google Analytics by installing the add-on provided by Google at the following adress : https://tools.google.com/dlpage/gaoptout?hl=fr

Photo credits

Fotolia : www.fotolia.fr

Contact

For any information, please contact the Air Austral office of your choice choix.

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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