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ROUTE
Saint-Denis
Paris CDG
FLIGHT NUMBER
AIRPORT
Saint-Denis

For flights departing in more than 48hours, please consult our Air Austral Schedules

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Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

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Consult your travel data, change dates of flights, personal data, seats...
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Mon compte Capricorne

Prepare your flight

Check-in online

Online check-in is faster: available 24 hours prior to your flight's scheduled departure time.

Delay, cancellation, boarding denying

If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance

From Reunion Island: baggage check-in from 6:30 am

At Roland Garros international airport, you will find a Air Austral check-in desk opened fom 6:30 am to 4:00 pm.
Advice for your flight Reunion-Paris : check in online the day before your departure. The day after you can drop-off your baggage during the indicated time slot. Then you avoid files.
Practical : you can check-in on all the Air Austral flights of the day and drop-off your baggage.

Fast and easy

  • From your office or at home, enjoy online check-in, available 24 hours prior to your flight's scheduled departure time and closing 60 minutes prior to scheduled departure for all passengers,
  • Choose your own seat  : available for up to 9 passengers (adults and children) who are travelling together on the same booking,
  • Print out your boarding pass and those of any passengers travelling with you : You can also e-email your baording pass to yourself or someone who can print it out for you,
  • You have to check in baggage? You will find a dedicated "@ baggage drop-off desk" at the airport, avoid files.
  • If you travel with hand baggage only : just take your boarding pass and your travel documents, then continue through security and go straight to your gate at the airport.

Police checks can be rather long. To have enough time for check-in, baggage drop-off and security checkpoint, we advise you to always be at the airport at least 30 minutes prior to your flight's check-in deadline.

Check-in online now

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You were not able to get your boarding pass?

After completing your web check-in, you may collect your boarding pass at the check in desk at the airport at least 30 minutes before the check-in deadline.

Please tell our Air Austral agents that you checked in online.

Then, they will request :

  • travel documents : passport, visa,...
  • and , your eticket
You don't have a printer?

The printer is not required to check-in online.

After completing your web check-in, you may collect your boarding pass at the check in desk at the airport at least 30 minutes before the check-in deadline .

Please tell our Air Austral agents that you checked in online.

Then, they will request :

  • travel documents : passport, visa,...
  • and , your eticket
Can I use online check-in for other passenger(s)?

Select the passengers you'd like to check in.

Online check-in is available for up to 9 passengers (adults and children) who are travelling together on the same booking.

You're travelling with only one hand baggage?

When you go to the airport, take your printed boarding pass and travel documents with you.
You can also collect the boarding pass at a Check-in desk.

If you only have hand baggage, continue through security to departures.

Don't miss your flight : check the boarding time shown on your boarding card and on the various information screens throughout the airport.

Air Austral wish you a pleasant flight!

Where and when can i check in my baggage?

You are travelling with baggage to be checked in : take it to a "@ baggage drop-off desk". Please refer to the baggage drop closing time on your boarding pass

Please ensure that you have plenty of time to complete check-in and necessary security, immigration and/or customs formalities.

OpeningClosure
Check in online24 hours prior to your flight's scheduled departure time 60 minutes prior to your flight's scheduled departure time
Baggage drop

Long-haul flight : : 4 hours prior to your flight's scheduled departure time

Regional flights :

  • Flight operated by Boeing 777 : 3 hours prior to your flight's scheduled departure time
  • Flight operated by Boeing 737:
    • 22 hours prior to your flight's scheduled departure time
    • Flight Reunion < > Mayotte : 2h30 prior to your flight's scheduled departure time
  • Flight operated by ATR 72: 2 hours prior to your flight's scheduled departure time
1 hour prior to your flight's scheduled departure time
When can i check in online?

Check in opening/closure

OpeningClosure
Online check in24 hours prior to your flight's scheduled departure time60 minutes prior to scheduled departure

Please ensure that you have plenty of time to complete check-in and necessary security, immigration and/or customs formalities.

Routes where the online Check-in is available

Flights departing from France métropole

All flights departing from :

  • Paris CDG airport, France

Flights departing from Asia

All flights departing from :

  • Airport of Chennai, India

Flights departing from Reunion Island / Indian ocean

All flights departing from :

  • Roland Garros airport - Reunion
  • Saint Pierre Pierrefonds - Reunion
  • Sir Seewoosagur Ramgoolam International airport - Mauritius
  • Dzaoudzi airport - Mayotte
  • Madagascar:

    • Tananarive airport
    • Nosy Be airport
    • Tamatave airport

  • Johannesbourg airport - South Africa
Who can check in online?

Any Air Austral passenger with an e-ticket for a flight operated by Air Austral.

Some passengers do not qualify for online check in:

  • Passengers travelling with infants
  • Unaccompanied minors
  • Group bookings with more than 9 passengers
  • Passengers who need a particular assistance
  • Passengers travelling with a pet

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

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