Fare rules
Austral Smart
Rules
Changes prior to departure of first flight
Penalty fee 200€ + any fare difference to a higher available class*
Changes in case of no-show for first flight
Non changeable
Changes after departure of first flight
Non changeable
Cancellation prior to departure of first flight
Refundable : Penalty fee 400€
Cancellation in case of no-show for first flight
Non refundable
Cancellation after departure of first flight
Non refundable
Name changes
Non changeable
Discounts
Children : 25%
Infant(s) : 90% - without a seat
* Per individual flight sector, per traveller - subject to availibility on the same applicable class and season. Otherwise, fare difference to a higher available fare class may apply in addition to the change fee, 200€. In case of change of seasonality, fare difference to a new available fare class may apply in addition to the change fee, 200€ - Per individual flight sector, per traveller
The flight tickets must be used in the right order. If the departure flight coupon is not used the remaining flight itinerary will be automatically cancelled. In case of no-show : tickets are non changeable and non refundable
YQ (fuel surcharge) is not refundable
For any cancellation request regarding a portion of a round-trip ticket, a one-way ajustment will be applied for the flown leg of the trip.