Skip to Content

Paris CDG

For flights departing in more than 48hours, please consult our Air Austral Schedules


Any time within the 24-hour period prior to the departure of all your flights

Have all travel documents ready with you : electronic ticket, passport

Consult your travel data, change dates of flights, personal data, seats...


General conditions of carriage

Article II : applicability


2.1 General Provisions

a) Subject to the provisions of Paragraphs 2.2, 2.3, 2.4 and 2.5 below, these General Conditions of Carriage apply to all flights, or flight segments, for which the Airline Designator Code appears in the "Carrier" box of the Ticket or Coupon.

b) These General Conditions of Carriage also apply to free or reduced-fare carriage, except as otherwise provided for in the Contract of Carriage or in any other contractual document linking Air Austral to the Passenger.

c) These General Conditions of Carriage have been drawn up pursuant to the Montreal Convention of 28 May 1999 and the applicable European law: Regulation (Ec) No. 889/2002.

2.2 Charters

If the carriage is performed pursuant to a Charter Contract, these Conditions shall only apply to the extent that they are attached to, incorporated in or mentioned by reference or otherwise, in the Charter Contract or in the Ticket.

2.3 Code Shares

For certain flights Air Austral has formed code share agreements with other Carriers, as defined in Article I above.

This means that even where the Passenger holds a reservation made with Air Austral and bears a Ticket indicating Air Austral’s Airline Designation Code in the Carrier box, another Carrier, as defined in Article I above, may operate the flight in question.

If such arrangements apply, Air Austral shall inform the Passenger of the identity of said Carrier, at the time of Reservation or at the latest during check-in. The present General Conditions of Carriage remain valid for such code share flights.

2.4 Overriding Law

a) These General Conditions of Carriage are applicable to the extent that they are not contrary to the law in force or to the filed Tariff, in which case, said law or said Tariff shall prevail.

b) Any invalidation of one or more provisions of these General Conditions of Carriage shall have no effect on the validity of the other provisions.

2.5 General Conditions prevail over Carrier’s regulations

Except as provided in these Conditions of Carriage, in the event of inconsistency between these Conditions of Carriage and any other regulations drawn up by the Carrier, these Conditions of Carriage shall prevail.

*All inclusive - From - LS : Low season / HS : high saison - OW : One way. Subject to availibility. Fares may increase without prior notification.

Back to top