Article V : reservations

1. Reservation requirements

a) Reservations are not confirmed until they are accepted and recorded by the Carrier or an Authorized Agent in the Carrier’s reservation system. The Carrier may provide a Reservation confirmation upon request.

b) Certain fares may be subject to conditions that limit or exclude the right to change or cancel Reservations.

2. Ticketing Time Limit

If a Passenger has not paid for a Ticket before the specified ticketing time limit, as notified by the Carrier or the Authorized Agent, the Reservation may be cancelled and the seat allocated to another Passenger.

3. Personal Data

Passengers recognize that personal data concerning them has been given to the Carrier for the purposes of: making a reservation, purchasing a Ticket, obtaining ancillary and complementary services, facilitating immigration and entry procedures, and that such data may be made available to Government agencies, only in connection with the journey undertaken, and subject to applicable law.

To this end, Passengers authorize the Carrier to retain and use such data and to pass it on to the Carrier’s own offices, Authorized Agents, other Carriers, as defined by Article I above, or to the providers of the above-mentioned services, regardless of the country.

Passengers shall be entitled to access and rectify the personal data thus collected, stored and transferred.

4. Seating

The Carrier shall endeavour to honour seating requests, but cannot guarantee the allocation of a particular seat, even if the Reservation is confirmed for said seat. The Carrier reserves the right to assign or reassign seats at any time. This may be necessary for operational, safety or security reasons.

5. Cancellation of Reservations on an Onward or Return Flight

Should a Passenger fail to check in for a flight, the Carrier may cancel his/her Reservations for the onward or return legs, unless the Passenger has advised the Carrier in advance.