Your baggage
Checked-baggage
All passengers are entitled to a free checked-baggage allowance.. All the advices to prepare your checked-baggage.
Piece Concept
For all tickets purchased and issued on or after November 24, 2021, Piece concept allowance is applied. This is the number of pieces of baggage allowed depending on the fare and route selected.
Air Austral simplify and harmonize its baggage policy, the checked baggage allowance changes from a weight-based policy to the piece concept. For all tickets issued since November 24, 2021, Piece Concept will make easier your journey and your connections. The number of bags you can carry for free in the hold varies according to your class of travel and fare. Passengers who are MyCapricorn members also enjoy exclusive advantages.
- Loisirs, 1 baggage up to 23 kg (Except Light fare)*
- Confort, 2 baggages up to 23 kg each
- Club Austral, 2 baggages up to 32 kg each
* Except flights to or from Rodrigues : 15 kg.
Infants, under 2 years of age who are not occupying a seat are allowed to transport a checked baggage : max weight 10 kg.
Children aged 2 to 11: the checked baggage allowance for children is the same as for an adult.
Tickets issued at "Youth(s) 12-25 years old" or "Student" fares ** : young people under 26 years old and students benefit from a free baggage allowance of 2 pieces of baggage of 23 kg each.
**Upon presentation of the student card at the airport.
CHECKED BAGGAGE DIMENSIONS AND ALLOWANCES
Your checked baggage shoud not exceed 158 cm ( c + b + c ), including pockets, wheels and handles.
Luggage: any solid or soft suitcase. Boxes and crates are not considered as " luggage ".
The maximum weight allowed for your trip is indicated on your electronic ticket.
The total dimensions (length + width + height) of your hold baggage should not exceed: 180 x 80 x 40 cm. Current regulations
Maximum weight per baggage
If your baggage allowance is over 30 kg, we inform you that the maximum weight per baggage item is 32 kg. It is 30 kg for flights from/to Thailand.
Weight concept allowance
For any ticket bought and issued until no 23th 2021, the weight concept allowance is applied.
For example : for a flight Reunion-Paris, Loisirs class, your free checked-baggage allowance is 25 kg. You can travel with 2 pieces of baggage : one weighing 12kg and the other 13kg, or less.
| Loisirs | Confort | Club Austral | |
|---|---|---|---|
| Long-haul network | 25 kg(1) | 35 kg | 40 kg |
| Regional network | 25 kg(2) | 30 kg | 40 kg |
(1) Except : Loisirs Light - no checked bag included
(2) From/to Rodrigues : 15 kg
Do you want Extra baggage?
Do you need to take more baggage than your standard hold baggage allowance ?
Buy your excess baggage up to 24 hours before departure.
Baggage allowances for sports equipment
Discover our section "Frequently asked questions", you will find informations about your reservation:
Excess baggage
- Remove all bag tags from previous flights from your checked-baggage before you travel;
- Label your bag outside and inside with your : full name and surname, cell number, plus your address at destination, email;
- Pack the most things as you can in your checked-baggage and keep the only necesary ones with you for your pesonal comfort;
- Carry in your checked-baggage your liquids : pack them carefully. These are prohibited items in cabin;
- Lock you check-baggage;
- For safety reasons, declare any dangerous good that you could transport.
At check-in, our Air Austral agents will give you one baggage tag receipt per bag : keep it safely.
Important
If your free checked-baggage allowance is more than 30 kg, we inform you that : one piece of checked-baggage must not exceed 32 kilograms. For routes from/to Thailand, one piece of checked-baggage must not exceed 30 kilograms.