Your baggage
Checked-baggage
All passengers are entitled to a free checked-baggage allowance.. All the advices to prepare your checked-baggage.
Your free checked-baggage allowance
Air Austral suggests a baggage allowance. The number has no importance in this case, only the combined total weight matters. Your free checked-baggage allowance is mentioned on your e-ticket.
For example : for a flight Reunion-Paris, Loisirs class, your free checked-baggage allowance is 25 kg. You can travel with 2 pieces of baggage : one weighing 12kg and the other 13kg, or less.
Baggage : solid or fexlible bag which is not checked in hold. (sport bag for example).Cartons and boxes are accepted under certain conditions and may be refused at check-in if not properly packed.
Sum of the three dimensions (length x width x height) must not exceed 300 cm
Free checked-baggage allowance on long-haul flights
| Cabin | Maximum weight - kg |
|---|---|
| Loisirs | 25 |
| Confort | 35 |
| Club Austral | 40 |
Free checked-baggage allowance on regional flights
| Cabin | Maximum weight - kg |
|---|---|
| Loisirs | 25 |
| Confort | 30 |
| Club Austral | 40 |
Flight Saint-Pierre < > Rodrigues : 15 kg - due to operational reasons
Sport equipments
Excess baggage
Air Austral suggests solutions adapted for the transport of personal belongings or packages:
- Additional excess baggage fee, sending by air freight, package delivery at home
Tips for your travel
- Remove all bag tags from previous flights from your checked-baggage before you travel;
- Label your bag outside and inside with your : full name and surname, cell number, plus your address at destination, email;
- Pack the most things as you can in your checked-baggage and keep the only necesary ones with you for your pesonal comfort;
- Carry in your checked-baggage your liquids : pack them carefully. These are prohibited items in cabin;
- Lock you check-baggage;
- For safety reasons, declare any dangerous good that you could transport.
At check-in, our Air Austral agents will give you one baggage tag receipt per bag : keep it safely.
Important
If your free checked-baggage allowance is more than 30 kg, we inform you that : one piece of checked-baggage must not exceed 32 kilograms. For routes from/to Thailand, one piece of checked-baggage must not exceed 30 kilograms.