Your free checked-baggage allowance

Air Austral suggests a baggage allowance. The number has no importance in this case, only the combined total weight matters. Your free checked-baggage allowance is mentioned on your e-ticket. Your checked baggage must not exceed the following dimensions : 180 x 80 x 40 cm.

For example : for a flight Reunion-Paris, Loisirs class, your free checked-baggage allowance is 25 kg. You can travel with 2 pieces of baggage : one weighing 12kg and the other 13kg, or less.

Baggage : solid or fexlible bag which is not checked in hold. (sport bag for example).Cartons and boxes are accepted under certain conditions and may be refused at check-in if not properly packed.

Free checked-baggage allowance on long-haul flights

Free checked-baggage allowance on Flight Reunion from/to Guangzhou

LIGHT FARE : Do you need a hold baggage ?

You can buy your first hold baggage under the following conditions :

- 1 piece of baggage up to 25 kg ( respecting the maximum dimensions )
- Up to 24 hours before flight departure time: 50 euros per leg
- At the airport, day of departure: 70 euros per leg in Air Austral agencies and our call center :

 

How?

Air Austral Agencies and our Air Austral call center :

Free checked-baggage allowance on regional flights

Flight Saint-Denis< > Rodrigues : 15 kg - due to operational reasons

Sport equipments

• Long-haul network
• Regional network

Excess baggage

Choose a fitted solutions to your needs:

• Extra baggage
• Air freight
  
• Home delivery

 Information from/to Moroni: For operationals reasons, excess baggage are not anymore allowed to/ from Moroni.

 Air Austral baggage excess

Tips for your travel

• Remove all bag tags from previous flights from your checked-baggage before you travel;
• Label your bag outside and inside with your : full name and surname, cell number, plus your address at destination, email;
• Pack the most things as you can in your checked-baggage and keep the only necesary ones with you for your pesonal comfort;
• Carry in your checked-baggage your liquids : pack them carefully. These are prohibited items in cabin;
• Lock you check-baggage;
• For safety reasons, declare any dangerous good that you could transport.

At check-in, our Air Austral agents will give you one baggage tag receipt per bag : keep it safely.

Important

If your free checked-baggage allowance is more than 30 kg, we inform you that : one piece of checked-baggage must not exceed 32 kilograms. For routes from/to Thailand, one piece of checked-baggage must not exceed 30 kilograms.

Firearms and/or ammunitions declaration form

Download